Last Updated: October 26, 2026
At fripeolympa.shop, operated by OLYMPA, we aim to provide a clear and secure payment process for customers purchasing our fashion and apparel products. This Payment Policy explains our accepted payment method, order payments, payment security, refunds, and related terms.
By placing an order on our website, you agree to the payment terms outlined below.
1. Accepted Payment Method
We currently accept payments exclusively through Stripe.
Stripe processes eligible payment transactions securely through its payment infrastructure. The payment options displayed at checkout depend on the methods supported and enabled for your transaction.
No alternative payment method is advertised or accepted under this policy.
2. Payment Currency
Prices and applicable charges will be displayed at checkout before you complete your purchase. The currency used for your transaction will be shown during checkout.
If your payment card or account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees. Such charges are determined by your financial institution and are not controlled by fripeolympa.shop.
3. When Payment Is Charged
Payment is collected through Stripe when you complete your purchase, subject to the payment method and transaction processing requirements.
An order may be subject to verification before it is confirmed for fulfilment. If a payment is declined, remains incomplete, or cannot be verified, we may be unable to process or dispatch the order until the issue is resolved.
Please ensure that your billing information and payment details are accurate when placing an order.
4. Payment Security
We use Stripe to facilitate payment processing. Payment information is handled through the applicable payment-processing systems and security measures.
We do not intend to store complete payment card numbers or card security codes on our own servers. However, transaction references, payment status, and limited payment-related information may be retained when necessary to manage orders, prevent fraud, and process refunds.
Customers should ensure that they use a secure internet connection when making purchases.
5. Order Confirmation
After successfully placing an order, you may receive an order confirmation by email containing relevant purchase details.
An order confirmation does not prevent us from conducting reasonable checks where fraud, payment errors, incorrect pricing, or other legitimate concerns arise. If an order cannot be fulfilled, we will contact you where appropriate and arrange any refund required under applicable law.
6. Shipping Charges
We offer free shipping throughout France.
Our standard estimated delivery schedule is:
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Order cut-off time: 2:00 PM Central European Time (CET/CEST), as applicable.
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Handling time: 1–2 business days.
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Transit time: 3–4 business days.
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Estimated total delivery time: 4–6 business days.
Any applicable charges, including product prices and taxes where required, will be displayed before you complete your purchase.
7. Cancellations, Returns, and Refunds
We offer free returns within a 30-day return window, subject to applicable return conditions and mandatory consumer rights.
If a refund is approved, it will generally be processed within 4–6 business days after approval and initiation. Refunds will ordinarily be issued through the original payment method, where supported by the payment processor.
The time required for the refunded amount to appear in your account may vary depending on Stripe and your bank or payment provider.
If you wish to cancel an order, request a return, or enquire about a refund, please contact our customer support team at Info@fripeolympa.shop.
Nothing in this policy limits any cancellation, withdrawal, refund, or other consumer rights that apply under French or European Union law.
8. Failed or Declined Payments
If a payment fails or is declined, please verify that your payment information is correct and that your payment provider has authorised the transaction.
You may also contact your bank or payment provider for further assistance. If your payment appears to have been deducted but you do not receive an order confirmation, contact us with the relevant order or transaction details so we can investigate.
Do not send complete payment card numbers or security codes by email or live chat.
9. Duplicate or Incorrect Charges
If you believe you have been charged more than once or have identified an incorrect transaction, please contact us at Info@fripeolympa.shop.
Include your order number, transaction date, and the amount in question. We will review the available transaction information and coordinate with the relevant payment provider where necessary.
10. Fraud Prevention and Payment Verification
We may use available payment verification and fraud-prevention measures to protect customers and our business.
Where a transaction raises legitimate security concerns, we may request reasonable additional verification, delay fulfilment while conducting checks, or cancel an order where legally permitted.
Any cancellation or refund will be handled in accordance with applicable law and the circumstances of the transaction.
11. Taxes and Pricing
Product prices and any applicable taxes or charges will be presented during the purchasing process as required by applicable law.
We take reasonable steps to ensure that pricing information is clear before an order is submitted. If an apparent pricing error is identified, we will handle the matter in accordance with applicable consumer protection law.
12. Changes to This Payment Policy
We may update this Payment Policy to reflect changes in our payment-processing arrangements, business practices, or legal requirements.
Any revisions will be published on this page with an updated “Last Updated” date. The version published on our website will apply subject to applicable law.
13. Contact Us
For questions regarding payments, charges, order confirmations, cancellations, or refunds, please contact us using the business information below.
Business Information
Business Name: fripeolympa.shop
Legal Business Name: OLYMPA
Contact Number: +142746911
Business Address: 87 Rue Saint-Martin, 75004 Paris, France
Support Email: Info@fripeolympa.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)