Last Updated: October 26, 2026
At fripeolympa.shop, operated by OLYMPA, we aim to provide a reliable and convenient delivery experience for all customers. This Shipping Policy explains our shipping coverage, order processing times, delivery estimates, and shipping procedures for our fashion and apparel products.
1. Shipping Destinations
We currently offer free shipping throughout France.
Shipping is available to eligible delivery addresses within France. Any shipping restrictions or delivery limitations affecting a particular address will be communicated where applicable.
2. Shipping Costs
Standard Shipping: Free
We do not charge standard shipping fees for eligible orders delivered within France. Any applicable product charges, taxes, or other costs will be displayed at checkout before you complete your purchase.
3. Order Cut-Off Time
Our daily order cut-off time is 2:00 PM Central European Time (CET/CEST), depending on the season.
Orders placed before the cut-off time are generally processed according to our standard handling schedule. Orders placed after the cut-off time may begin processing on the next business day.
Orders placed on weekends or public holidays may be processed on the next business day.
4. Order Processing and Handling Time
Our standard order handling time is 1–2 business days.
Handling time covers the period required to prepare and process your order before dispatch. Processing may occasionally take longer due to high order volumes, product availability, public holidays, or circumstances beyond our control.
We will provide order-related updates where available.
5. Transit Time
Once dispatched, orders generally require 3–4 business days to arrive.
Transit time begins after the order has been processed and handed over to the delivery carrier. Actual delivery may vary depending on the destination, carrier operations, weather conditions, public holidays, and other unforeseen circumstances.
6. Estimated Total Delivery Time
Our estimated delivery schedule is as follows:
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Order cut-off time: 2:00 PM CET/CEST, as applicable.
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Handling time: 1–2 business days.
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Transit time: 3–4 business days.
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Estimated total delivery time: 4–6 business days.
Delivery estimates are provided for guidance and are not guaranteed delivery dates unless expressly stated otherwise. We will make reasonable efforts to ensure orders are processed and delivered within the estimated timeframe.
7. Order Confirmation and Tracking
After placing an order, you may receive an order confirmation by email containing your purchase details.
Where tracking is available, tracking information may be provided after your order has been dispatched. You can use the tracking details to check the progress of your shipment.
If you have not received an order confirmation or need assistance with your delivery, please contact our customer support team.
8. Delivery Information
Customers are responsible for providing accurate and complete shipping information at checkout, including the recipient's name, street address, postal code, and contact details where required.
Incorrect or incomplete delivery information may cause delays or prevent successful delivery. If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.
9. Delayed or Missing Orders
Although we aim to meet our estimated delivery times, delays may occur due to carrier disruptions, adverse weather, public holidays, operational issues, or other unforeseen circumstances.
If your order has not arrived within the estimated delivery timeframe, contact us at Info@fripeolympa.shop with your order number. We will assist you in reviewing the delivery status and determining the appropriate next steps.
Your statutory consumer rights remain unaffected by delivery delays.
10. Incorrect, Damaged, or Missing Items
If your order arrives damaged, contains an incorrect item, or appears to be missing a product, please contact our customer support team at Info@fripeolympa.shop.
Include your order number and a description of the issue. Photographs may help us assess the situation and provide appropriate assistance.
We will review your enquiry and handle it in accordance with applicable consumer protection laws.
11. Changes to This Shipping Policy
We may update this Shipping Policy when our shipping arrangements, operational procedures, or legal obligations change.
Any updates will be published on this page with a revised “Last Updated” date. We encourage customers to review this policy before placing an order.
12. Contact Us
If you have questions about shipping, order processing, delivery estimates, or tracking, please contact our customer support team using the information below.
Business Information
Business Name: fripeolympa.shop
Legal Business Name: OLYMPA
Contact Number: +142746911
Business Address: 87 Rue Saint-Martin, 75004 Paris, France
Support Email: Info@fripeolympa.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)