Last Updated: October 26, 2026
Welcome to fripeolympa.shop. These Terms of Service govern your access to and use of our website and the purchase of fashion and apparel products from our store, operated by OLYMPA.
By accessing our website, browsing our products, or placing an order, you agree to these terms and applicable laws. Please read them carefully before using our services.
1. General Information
The website fripeolympa.shop provides online access to fashion and apparel products. Throughout these terms, the words “we,” “us,” and “our” refer to fripeolympa.shop and its operator, OLYMPA.
These terms apply to all website visitors, customers, and other individuals who access or use our services.
If you do not agree with these terms, please discontinue using our website.
2. Eligibility and Website Use
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree to use our website only for lawful purposes. You must not:
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Use our website for fraudulent, unlawful, or misleading activities.
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Attempt to interfere with website security or functionality.
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Introduce malicious software or harmful code.
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Access restricted areas or systems without authorisation.
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Copy, reproduce, or exploit website content for commercial purposes without appropriate permission.
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Provide false or misleading information when placing an order.
We reserve the right to take appropriate action against activities that violate these terms or applicable law.
3. Products and Product Information
We make reasonable efforts to display our fashion and apparel products accurately, including product descriptions, images, colours, sizes, and other available details.
However, colours and appearances may vary slightly depending on your screen, device settings, lighting, and other factors.
Product availability may change without notice. We do not guarantee that every product displayed on the website will remain available at all times.
If a product description or listing contains a material error, we will address the matter in accordance with applicable consumer protection laws.
4. Prices and Payments
Product prices and applicable charges will be displayed on our website before you complete your purchase.
We accept payments through Stripe. The payment options available to you will depend on the methods supported and enabled during checkout.
By placing an order, you agree to provide accurate billing and payment information and authorise the applicable payment transaction.
If a payment is declined, incomplete, or cannot be verified, we may be unable to process your order until the issue is resolved.
We take reasonable steps to ensure pricing information is accurate. If a material pricing error is identified, we will handle the situation in accordance with applicable law and communicate with affected customers where appropriate.
5. Orders and Order Acceptance
When you submit an order, you are making a purchase request for the selected products.
An order confirmation may be sent to the email address provided during checkout. We reserve the right to review orders for payment issues, suspected fraud, stock availability, or material listing errors, subject to applicable law.
If an order cannot be fulfilled, we will notify you where appropriate and arrange any refund required by law.
Please ensure that your contact and delivery information is accurate when placing an order.
6. Shipping and Delivery
We currently offer free shipping throughout France.
Our standard estimated delivery schedule is:
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Order cut-off time: 2:00 PM Central European Time (CET/CEST), as applicable.
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Handling time: 1–2 business days.
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Transit time: 3–4 business days.
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Estimated total delivery time: 4–6 business days.
Orders placed after the cut-off time, on weekends, or on public holidays may begin processing on the next business day.
Delivery times are estimates and may be affected by carrier delays, weather, public holidays, or other circumstances beyond our reasonable control.
We will make reasonable efforts to process and dispatch orders within the stated timeframe. Nothing in these terms excludes or limits your statutory rights concerning delivery.
7. Returns
We offer free returns within 30 days of receiving your order, subject to our Return Policy and applicable legal requirements.
To request a return, contact Info@fripeolympa.shop with your order number and details of the product you wish to return. Our team will provide the relevant instructions.
Returned products should, where applicable, be in their original condition and include available tags, accessories, and packaging.
Any product-specific restrictions will apply only where permitted by law. Your statutory rights relating to defective, damaged, incorrect, or non-conforming products remain unaffected.
8. Refunds
Approved refunds are generally processed within 4–6 business days after approval and initiation.
Refunds will ordinarily be issued to the original payment method through Stripe, where supported. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Where applicable law imposes a different refund deadline, that legal deadline takes precedence over our standard processing timeframe.
For additional information, please refer to our Refund Policy.
9. Cancellations and Consumer Rights
If you wish to cancel an order, contact us as soon as possible. Whether an order can be stopped before dispatch depends on its processing status and applicable law.
For eligible online purchases in France and the European Union, consumers generally have a 14-day legal right of withdrawal from receiving goods, subject to applicable exceptions and legal requirements.
Nothing in these Terms of Service limits any mandatory consumer rights, including statutory withdrawal rights, legal guarantees of conformity, or remedies available under French or European Union law.
10. Intellectual Property
Unless otherwise indicated, website content, including text, graphics, logos, images, design elements, and other materials, may be protected by intellectual property laws.
You may access and use this content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit protected content without the necessary authorisation, except where permitted by law.
11. Third-Party Services and Links
Our website may use third-party services, including Stripe for payment processing, and may contain links to external websites.
Third-party services operate under their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.
Your use of third-party services may be subject to additional conditions provided by the relevant service provider.
12. Limitation of Liability
We take reasonable steps to maintain our website and provide accurate product information. However, we do not guarantee that website access will always be uninterrupted, error-free, or available at all times.
To the extent permitted by law, we are not responsible for losses resulting from events beyond our reasonable control, including certain network disruptions, third-party service interruptions, or unforeseen delivery disruptions.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, applicable mandatory consumer rights, or other non-excludable legal obligations.
13. Privacy and Personal Information
Our collection and use of personal information are explained in our Privacy Policy.
We process personal information for purposes such as order processing, payment administration, shipping, customer support, website security, and compliance with legal obligations.
By using our website, you acknowledge that your information will be handled in accordance with our Privacy Policy and applicable data protection laws.
14. Changes to These Terms
We may update these Terms of Service to reflect changes to our business, website, products, services, or legal obligations.
Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law and will not remove mandatory rights that customers have already acquired.
We encourage you to review these terms periodically.
15. Governing Law and Disputes
These terms are subject to applicable French law and relevant European Union legislation.
Where a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter fairly.
Nothing in this section deprives consumers of mandatory protections, jurisdictional rights, or dispute-resolution options available under applicable law.
16. Contact Information
If you have questions about these Terms of Service, your order, or our website, please contact our customer support team using the details below.
Business Information
Business Name: fripeolympa.shop
Legal Business Name: OLYMPA
Contact Number: +142746911
Business Address: 87 Rue Saint-Martin, 75004 Paris, France
Support Email: Info@fripeolympa.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET) / Central European Summer Time (CEST)